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Back to Human Resources Definitions

What are Interview Questions

Interview questions are the questions an interview panel asks of job candidates during an interview. This is a crucial part of the screening process when hiring managers are selecting who they will hire for an open position.
There are two main types of interview questions that are often used. The first is behavioral interview questions. These focus on how the individual has reacted to situations in the past and this is used to predict future behavior. For example, ‘tell me about a time when you have had to deal with a difficult customer’. The second type is situational interview questions. These detail hypothetical scenarios and ask the person how they would respond. For example, ‘tell me how you would respond if a customer yelled at you’.

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