Microsoft Outlook Assessment: Sample Questions | Bryq
Beginner
Intermediate
Advanced
These are three sample questions from Bryq’s Microsoft Outlook assessment, a software skills test for hiring administrative assistants, executive assistants, office coordinators and other roles that manage email and calendars every day. The full assessment covers three levels: beginner, intermediate and advanced, from everyday email and calendar tasks to automation, mailbox management and security. Each question is multiple choice, with one correct answer out of four options.
Beginner
Intermediate
Question
In Outlook Calendar, what is the difference between an appointment and a meeting?
Select your answer
A meeting includes invited attendees, while an appointment only appears on your own calendar.
An appointment is always longer than a meeting.
Appointments can repeat, but meetings can’t.
A meeting can only take place online.
WHY IS THIS THE CORRECT ANSWER
An appointment blocks time on your own calendar only, such as focus time or a dentist visit. A meeting sends invitations to attendees and tracks their responses. Both can be one-off or recurring.
Intermediate
Intermediate
Question
You regularly forward invoices to the finance team and then move them to an “Invoices” folder. Which feature lets you do both with a single click?
Select your answer
Quick Steps
Rules
Categories
My Templates
WHY IS THIS THE CORRECT ANSWER
Quick Steps bundle several actions, such as forwarding to a set recipient and moving the message to a folder, into one click on a selected email. Rules run automatically on incoming mail based on conditions, so they suit filtering rather than tasks you choose to trigger yourself.
Advanced
Intermediate
Question
A support team wants every member to be able to read, reply to and track the same incoming customer emails from one team address. What should be set up?
Select your answer
A shared mailbox that all team members can access.
A distribution list that includes every team member.
Delegate access to one team member’s mailbox.
A rule that forwards each email to every team member.
WHY IS THIS THE CORRECT ANSWER
A shared mailbox gives the whole team one inbox to read, reply from and organize, so everyone can see which emails have been handled, and replies come from the team address. A distribution list sends a separate copy to each person. Forwarding rules or delegating one person’s mailbox make shared tracking much harder.
