Account Managers
Assesses how account managers keep and grow existing business customers, using realistic situations from software, consumer goods, and business-services accounts to show how candidates handle real customer pressures.
Application
The Account Manager assessment is used by HR professionals to evaluate candidates for roles that manage and grow a portfolio of existing business customers, including account managers, key account managers, and national account managers. It is applied during pre-employment screening to identify candidates who can understand customer needs, negotiate fair agreements, follow through on commitments, work across internal teams, and spot growth opportunities within existing accounts. It also supports role-specific hiring across software and digital services, consumer goods, and business services, and internal mobility, helping organizations assess sales coordinators, customer service specialists, or inside sales colleagues who are ready to take on their own accounts.
Benefits
The Account Manager assessment measures key skills such as customer-centered decision-making, communication and negotiation, accountability, partnership building, and account growth, all of which are essential for keeping and growing business customers. These skills directly impact workplace outcomes, helping account managers retain key accounts, resolve customer issues before they escalate, and turn strong relationships into lasting revenue growth. By assessing how candidates handle realistic account management challenges, HR teams can identify account managers who earn customer trust, deliver on their promises, and find the right opportunities to grow each account. This leads to higher retention, stronger customer relationships, and more predictable revenue.
Skills measured
Customer-Centered Decision Making
Communication & Negotiation
Accountability & Follow-Through
Trusted Partnerships & Teamwork
Account Growth
FAQ
Find answers to the most frequently asked questions about Bryq
What types of skills can I assess with Bryq?
Can I combine multiple assessments in one test?
Are the tests scientifically validated?
Can I customize the skills assessments?
Can I brand the assessment experience?
Nick Jacks
Group Director of Talent
Sigrid Shun
VP, HR Business Partner Lead
Rob Dougherty
Senior Vice President of Global Talent
