Billing Clerk Job Description and Skills

Billing Clerk Job Description and Skills

Billing clerk job description: what the role involves, the skills and competencies to assess when hiring, and how to test candidates.

Accounting


7

mins

Billing Clerk Job Description and Skills

Billing clerk job description: what the role involves, the skills and competencies to assess when hiring, and how to test candidates.

Accounting


7

mins

/

Billing Clerk

About the role

A Billing Clerk job description covers issuing invoices and customer statements, posting payments, and keeping customer accounts and billing records accurate. The role keeps revenue collection on schedule and gives the accounting team reliable data for reporting. Hiring managers should assess accounting and billing procedures, Excel, accurate data entry, numerical accuracy, and AI fluency.

A billing clerk issues and posts invoices, processes receivables and payables, and reports on billing activity. They also monitor balances and help resolve billing issues with customers and colleagues. Using skills-based hiring, teams can match candidates to these tasks directly. Typical duties include:

  • Invoicing. Issue and post bills, receipts, and invoices to customers.

  • Transactions. Process business transactions, including accounts receivable and payable, receipts, and payments.

  • Reporting. Prepare and present reports on billing activity with clear and reliable data.

What are the essential Billing Clerk skills?

The essential billing clerk skills are accounting and billing procedures, Microsoft Excel for billing data and reports, accurate data entry, math and numerical accuracy, and AI fluency.

Skill

Why it matters

Bryq assessment and level

Accounting and billing procedures

Invoices, receivables, and payables follow set procedures.

Accounting Roles

Microsoft Excel for billing data and reports

Billing data and activity reports are built and checked in Excel.

Microsoft Excel (intermediate)

Accurate data entry

Small entry errors can lead to billing errors.

Typing (intermediate)

Math and numerical accuracy

Correct totals and balances keep accounts reliable.

Analytical Skills (intermediate)

AI Fluency

AI tools now automate parts of invoice capture and reconciliation.

AI Fluency (functional)

The core work is issuing and posting invoices, processing receivables and payables, and reporting on billing activity. Accounting knowledge, Excel, numeric data entry, and numerical accuracy support each of these tasks. AI tools now help with invoice extraction and reconciliation, so AI fluency completes the set.

Levels are a starting point. Bryq lets you set the level each role needs.

Which nice-to-have skills help a Billing Clerk stand out?

Organization and time management, written and verbal communication on billing issues, customer relationship management software, and ethical judgment with financial and payroll records add value but are not needed on day one.

  • Organization and time management. Helps keep billing cycles and follow-ups on schedule.

  • Written and verbal communication on billing issues. Makes balances and invoice details clear to customers.

  • Customer relationship management software. Supports tracking of customer accounts and contacts.

  • Ethical judgment with financial and payroll records. Supports careful handling of sensitive documents.

Use these skills as tie-breakers between candidates who are equally strong on the essentials. Never screen out candidates who can learn them on the job.

Which competencies predict success as a Billing Clerk?

The essential competencies are Communication and Learning Agility.

  • Communication. Explains balances and clarifies invoice details.

  • Learning Agility. Keeps up with changing regulations, billing software, and procedures.

The optional competencies are Empathy, which helps with payment disputes, and Leadership Potential, which adds growth potential beyond an individual, procedure-driven role.

What AI skills does a Billing Clerk need?

A billing clerk should use AI tools for invoice processing and account reconciliation, and check the results, because accuracy and compliance matter.

AI tools now automate parts of invoice capture, matching, and reconciliation, so clerks use them in daily work. AI output can contain errors, so clerks verify results before acting on them or sending them to customers. Learn more about AI fluency.

  • Document extraction. Use AI-based document extraction to read invoice and receipt data and flag entries that do not match customer files.

  • Anomaly spotting. Use AI to spot anomalies in accounts receivable, such as duplicate charges or overdue balances, and prioritize follow-up.

  • Customer messages. Use AI to draft clear customer statements and payment reminder messages, then review them for accuracy before sending.

How do you assess Billing Clerk candidates with Bryq?

Bryq measures all the essential skills and traits for a Billing Clerk in one integrated candidate profile: cognitive ability, personality traits, soft and hard skills, including AI fluency. Bryq builds an ideal profile for the role and matches candidates against it.

  • Profile Fit. Profile Fit measures cognitive ability and personality traits, matched against the ideal profile for the role.

  • Accounting Roles. Accounting Roles tests accounting and billing procedures.

  • Microsoft Excel. Microsoft Excel tests Excel skills for billing data and reports.

  • Typing. Typing tests accurate data entry.

  • Analytical Skills. Analytical Skills tests math and numerical accuracy.

  • AI Fluency Assessment. AI Fluency Assessment measures how well candidates use AI tools and verify their output.

  • Optional add-ons. Add Time Management, English (Independent User), Customer Relationship Management, or Ethical Judgment to test the nice-to-have skills.

  • Competency profile. Covers the essential competencies, Communication and Learning Agility, with Empathy and Leadership Potential as optional additions.

All Bryq assessments are validated by I/O psychologists. Profile Fit is independently bias-audited under New York City Local Law 144 (code4thought, April 2026). The AI Fluency Assessment is built on peer-reviewed and subject-matter expert research. A person makes every hiring decision.

Billing Clerk job description template

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Billing Clerk

About [Company name]

[Add a short description of your company.]

About the role

The Billing Clerk is part of our Accounting team. You will issue invoices and customer statements, update financial records, and process payments. Your work keeps billing accurate and revenue collection on schedule.

Responsibilities

  • Issue and post bills, receipts, and invoices to customers.

  • Update customer files with issued invoices.

  • Process business transactions, including accounts receivable and payable, receipts, and payments.

  • Prepare and present reports on billing activity with clear and reliable data.

  • Check the validity of debit accounts.

  • Review and file payroll documents.

  • Monitor the status of balances and accounts to ensure payments are up to date.

  • Assist in resolving billing issues.

Qualifications

  • High School Diploma or equivalent.

  • Associate’s or Bachelor’s degree in Accounting, Finance, or a relevant field is a plus.

  • Proven experience as a billing clerk or general accounting experience.

  • Knowledge of relevant laws and regulations.

  • Proficiency in MS Office, especially Excel.

  • Working knowledge of relevant software is a plus.

  • Excellent math ability and strong organizational skills.

  • Good communication skills.

Skills and competencies we look for

  • Knowledge of accounting and billing procedures.

  • Microsoft Excel for billing data and reports.

  • Accurate data entry.

  • Math and numerical accuracy.

  • Comfort using AI tools in daily work.

  • Clear communication.

  • Quick learning of new regulations, software, and procedures.

Working with AI

  • Use AI tools to read invoice and receipt data, spot anomalies in accounts receivable, and prioritize follow-up.

  • Draft customer statements and payment reminders with AI, and check all AI output for accuracy before use.

What we offer

  • [Salary range]

  • [Benefits]

  • [Work location and arrangement]

Equal opportunity

[Add your equal opportunity statement.]

Frequently asked questions

A billing clerk needs accounting and billing procedures, Microsoft Excel, accurate data entry, numerical accuracy, and AI fluency. These support invoicing, payment processing, and reporting.
Communication and Learning Agility matter most. Clerks explain balances and invoice details, and keep up with changing regulations, billing software, and procedures.
Yes. AI tools now automate parts of invoice capture, matching, and reconciliation. Clerks use them daily and verify the results for accuracy and compliance.
Use skills assessments for accounting procedures, Excel, data entry, and numerical accuracy. Add the AI Fluency Assessment and Profile Fit for a complete view.
No. CRM software is a nice-to-have skill that adds value but is not required for the core billing tasks. Candidates can learn it on the job.
A billing clerk needs accounting and billing procedures, Microsoft Excel, accurate data entry, numerical accuracy, and AI fluency. These support invoicing, payment processing, and reporting.
Communication and Learning Agility matter most. Clerks explain balances and invoice details, and keep up with changing regulations, billing software, and procedures.
Yes. AI tools now automate parts of invoice capture, matching, and reconciliation. Clerks use them daily and verify the results for accuracy and compliance.
Use skills assessments for accounting procedures, Excel, data entry, and numerical accuracy. Add the AI Fluency Assessment and Profile Fit for a complete view.
No. CRM software is a nice-to-have skill that adds value but is not required for the core billing tasks. Candidates can learn it on the job.
A billing clerk needs accounting and billing procedures, Microsoft Excel, accurate data entry, numerical accuracy, and AI fluency. These support invoicing, payment processing, and reporting.
Communication and Learning Agility matter most. Clerks explain balances and invoice details, and keep up with changing regulations, billing software, and procedures.
Yes. AI tools now automate parts of invoice capture, matching, and reconciliation. Clerks use them daily and verify the results for accuracy and compliance.
Use skills assessments for accounting procedures, Excel, data entry, and numerical accuracy. Add the AI Fluency Assessment and Profile Fit for a complete view.
No. CRM software is a nice-to-have skill that adds value but is not required for the core billing tasks. Candidates can learn it on the job.

You can explore more job profiles on Bryq.

Assess your next Billing Clerk with Bryq

Book a demo to see how Bryq helps you assess billing clerk candidates on skills, competencies, and AI fluency in one profile.

Author

The Bryq I/O Team

Bryq’s I/O Psychology Team is a group of industrial-organizational psychologists who design and validate the science behind our assessments. They write about what research says on hiring, skills, personality, and performance, and how HR leaders can apply it to make fairer, evidence-based decisions.

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