Administrative Support Manager (Office Manager) Job Description and Skills

Office manager job description: what the role involves, the skills and competencies to assess when hiring, and how to test candidates.

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Administrative

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Administrative Support Manager (Office Manager) Job Description and Skills

Office manager job description: what the role involves, the skills and competencies to assess when hiring, and how to test candidates.

Book a demo

Administrative

mins

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Administrative Support Manager

About the role

An Administrative Support Manager job description covers leading administrative staff and keeping daily office operations running, including scheduling, records, budgets, and events. The role protects reliable administrative processes so other teams can focus on their own work. Hiring managers should assess people management, time management, administrative support, and AI fluency.

The Administrative Support Manager, also titled Office Manager, assigns work, sets deadlines, and reviews operational policies. The role also helps prepare budgets, contracts, and office records, and gives staff feedback and training. Core duties include:

Manage staff. Manage administrative staff and divide responsibilities to ensure performance.
Set goals. Set goals and deadlines for the administrative team.
Direct logistics. Direct and oversee the office’s logistical functions, including meetings, conferences, and office-wide events.

What are the essential Administrative Support Manager skills?

The essential skills are people management and team leadership, time management and prioritization, administrative support and office management, written and verbal communication, and AI fluency.

Skill	Why it matters	Bryq assessment and level
People management and team leadership	Divides responsibilities and keeps staff performing	People Management (intermediate)
Time management and prioritization	Keeps deadlines on track across daily tasks and events	Time Management (intermediate)
Administrative support and office management	Keeps scheduling, records, and procedures running	Administrative Support (intermediate)
Written and verbal communication	Supports feedback, policies, and event coordination	Strategic Communication (intermediate)
AI Fluency	Speeds up documentation, scheduling, and reporting with checked results	AI Fluency Assessment (functional)

The core work is directing administrative staff, assigning tasks, and setting deadlines. Clear communication turns policies, feedback, and event plans into action, and AI tools help the manager document and report faster.

Levels are a starting point. Bryq lets you set the level each role needs.

Which nice-to-have skills help an Administrative Support Manager stand out?

Microsoft Office proficiency, project management and progress tracking, creative problem solving, and budget and records preparation add value but are not needed on day one.

Microsoft Office proficiency. Speeds up everyday documents and office work.
Project management and progress tracking. Helps with special projects and company goals.
Creative problem solving. Brings new ideas to office challenges.
Budget and records preparation. Supports budgets, contracts, and office records.

Use these skills as tie-breakers between candidates who are equally strong on the essentials. Never screen out candidates who can learn them on the job.

Which competencies predict success as an Administrative Support Manager?

The essential competencies are Leadership Potential and Communication.

Leadership Potential. Divides work, sets goals, motivates the team, and evaluates performance.
Communication. Needed for feedback, documenting policies, and coordinating events and contracts.

Empathy adds support for coaching staff, and Learning Agility helps the team adopt new procedures.

What AI skills does an Administrative Support Manager need?

An Administrative Support Manager should use AI assistants daily for documentation, scheduling, and reporting, then check the results.

AI fluency matters here because assistants now help with drafting documents, summarizing meetings, and scheduling. The role is not built around AI, so deep workflow design is not required. Using AI output without checking it can put errors into policies, budgets, or reports.

Documents. Draft and refine operational policies, procedures, and team communications, then review them for accuracy and tone.
Meetings and events. Summarize meeting notes and generate action item lists and agendas for conferences and office-wide events.
Budgets and projects. Analyze budget and project tracking data to flag overruns or delays and prepare progress reports.

How do you assess Administrative Support Manager candidates with Bryq?

Bryq measures all the essential skills and traits for an Administrative Support Manager in one integrated candidate profile: cognitive ability, personality traits, soft and hard skills, including AI fluency. Bryq builds an ideal profile for the role and matches candidates against it.

Profile Fit. Profile Fit measures cognitive ability and personality, matched against the ideal profile for the role.
People Management. People Management tests team leadership and dividing responsibilities.
Time Management. Time Management tests prioritization and meeting deadlines.
Administrative Support. Administrative Support tests office management skills.
Strategic Communication. Strategic Communication tests written and verbal communication.
AI Fluency Assessment. The AI Fluency Assessment measures how well candidates use AI tools and check their results.
Optional add-ons. Assessments for the nice-to-have skills: Microsoft Office, Project Management, Creative Thinking, and Microsoft Excel.
Competency profile. Uses competency mapping for Leadership Potential and Communication, with Empathy and Learning Agility as additions.

All Bryq assessments are validated by I/O psychologists. Profile Fit is independently bias-audited under New York City Local Law 144 (code4thought, April 2026). The AI Fluency Assessment is built on peer-reviewed and subject-matter expert research. A person makes every hiring decision.

Administrative Support Manager (Office Manager) job description template

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Administrative Support Manager
About [Company name] [Add a short description of your company.] About the role The Administrative Support Manager leads a team of administrative professionals and keeps day-to-day office operations running smoothly. You will set goals, guide staff, and oversee office logistics. Your work lets other teams focus on theirs. Responsibilities Manage administrative staff and assign responsibilities to support strong performance. Set goals and deadlines for the team. Develop, implement, and review operational policies and procedures. Help prepare budgets, contracts, and office records. Oversee special projects and track progress toward company goals. Direct the office’s logistical functions, including meetings, conferences, and office-wide events. Evaluate staff performance and provide feedback, guidance, and training to improve efficiency. Qualifications Bachelor’s degree in business administration, management, or a related field. Proven experience as an Administrative Support Manager or in a similar administrative management role. Proficiency in MS Office and experience with office management software. Strong problem-solving skills with a creative approach to new ideas. Excellent leadership, team management, and time management skills. Strong written and verbal communication skills. Skills and competencies we look for Leading and managing a team of administrative staff Managing time and setting priorities Administrative support and office management Clear written and verbal communication Comfort using AI tools in daily work Leadership potential Communication Working with AI Use AI tools to draft and refine policies, procedures, and team communications, and review them for accuracy and tone. Use AI to summarize meeting notes, build agendas and action lists, and analyze budget and project data, and check the output before sharing it. What we offer [Salary range] [Benefits] [Work location and arrangement] Equal opportunity [Add your equal opportunity statement.]

Administrative Support Manager

About [Company name]

[Add a short description of your company.]

About the role

The Administrative Support Manager leads a team of administrative professionals and keeps day-to-day office operations running smoothly. You will set goals, guide staff, and oversee office logistics. Your work lets other teams focus on theirs.

Responsibilities

Manage administrative staff and assign responsibilities to support strong performance.
Set goals and deadlines for the team.
Develop, implement, and review operational policies and procedures.
Help prepare budgets, contracts, and office records.
Oversee special projects and track progress toward company goals.
Direct the office’s logistical functions, including meetings, conferences, and office-wide events.
Evaluate staff performance and provide feedback, guidance, and training to improve efficiency.

Qualifications

Bachelor’s degree in business administration, management, or a related field.
Proven experience as an Administrative Support Manager or in a similar administrative management role.
Proficiency in MS Office and experience with office management software.
Strong problem-solving skills with a creative approach to new ideas.
Excellent leadership, team management, and time management skills.
Strong written and verbal communication skills.

Skills and competencies we look for

Leading and managing a team of administrative staff
Managing time and setting priorities
Administrative support and office management
Clear written and verbal communication
Comfort using AI tools in daily work
Leadership potential
Communication

Working with AI

Use AI tools to draft and refine policies, procedures, and team communications, and review them for accuracy and tone.
Use AI to summarize meeting notes, build agendas and action lists, and analyze budget and project data, and check the output before sharing it.

What we offer

[Salary range]
[Benefits]
[Work location and arrangement]

Equal opportunity

[Add your equal opportunity statement.]

Frequently asked questions

An Administrative Support Manager, also titled Office Manager, leads administrative staff and keeps daily office operations running. Essential skills are people management, time management, administrative support, written and verbal communication, and AI fluency.

Leadership Potential and Communication matter most, because the manager sets goals, motivates the team, and gives feedback. Empathy and Learning Agility help with coaching and new procedures.

Yes. The manager should use AI assistants daily to draft documents, summarize meetings, and prepare reports, and check the results. Deep AI workflow design is not required.

Bryq combines Profile Fit with skills assessments for people management, time management, administrative support, communication, and AI fluency. Together they show how well each candidate matches the ideal profile for the role.

It is a nice-to-have, not a day-one requirement. Office software skills add value but can be developed on the job.

Leadership Potential and Communication matter most, because the manager sets goals, motivates the team, and gives feedback. Empathy and Learning Agility help with coaching and new procedures.

Yes. The manager should use AI assistants daily to draft documents, summarize meetings, and prepare reports, and check the results. Deep AI workflow design is not required.

It is a nice-to-have, not a day-one requirement. Office software skills add value but can be developed on the job.

Leadership Potential and Communication matter most, because the manager sets goals, motivates the team, and gives feedback. Empathy and Learning Agility help with coaching and new procedures.

Yes. The manager should use AI assistants daily to draft documents, summarize meetings, and prepare reports, and check the results. Deep AI workflow design is not required.

It is a nice-to-have, not a day-one requirement. Office software skills add value but can be developed on the job.

You can explore more job profiles on Bryq.

Assess your next Administrative Support Manager with Bryq

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Author

The Bryq I/O Team

Bryq’s I/O Psychology Team is a group of industrial-organizational psychologists who design and validate the science behind our assessments. They write about what research says on hiring, skills, personality, and performance, and how HR leaders can apply it to make fairer, evidence-based decisions.