Leasing Consultant Job Description and Skills

Leasing Consultant Job Description and Skills

Leasing consultant job description: what the role involves, the skills and competencies to assess when hiring, and how to test candidates.

Real Estate


7

mins

Leasing Consultant Job Description and Skills

Leasing consultant job description: what the role involves, the skills and competencies to assess when hiring, and how to test candidates.

Real Estate


7

mins

/

Leasing Consultant

About the role

A Leasing Consultant job description covers marketing rental properties, giving tours, guiding applicants through paperwork, and supporting current tenants. The role keeps units occupied and tenants satisfied, which directly affects a property’s revenue. Hiring managers should assess sales, customer service, relationship building, and AI fluency.

The work moves from first inquiry to signed lease and beyond. A leasing consultant markets listings, shows properties, closes rental agreements, and helps current tenants with their needs. Here is what a leasing consultant does day to day:

  • Inform prospects. Provide information about the properties to prospective tenants.

  • Run tours. Conduct tours of available properties, showcasing features and amenities.

  • Close leases. Guide prospects through the application process and close rental agreements.

What are the essential leasing consultant skills?

The essential skills are sales and closing rental agreements, customer service, relationship building, administrative handling of leases, and AI fluency.

Skill

Why it matters

Bryq assessment and level

Sales and closing rental agreements

Showing units and closing leases is the core of the job.

Sales Roles

Customer service and tenant support

Keeps prospects and current tenants satisfied.

Customer Care Roles

Relationship building with prospects and tenants

Builds trust that moves prospects toward signing.

Relationship Building (intermediate)

Administrative handling of applications and leases

Each lease comes with applications and paperwork.

Administrative Support (intermediate)

AI Fluency

Speeds up listings, replies, and market summaries.

AI Fluency Assessment (functional)

The core of the job is selling: showing units, guiding applicants, and closing leases. Customer care and relationship building keep prospects and tenants engaged, and careful paperwork comes with each lease.

Levels are a starting point. Bryq lets you set the level each role needs.

Which nice-to-have skills help a leasing consultant stand out?

Marketing of listings, CRM software, time management, and ethical judgment add value but are not needed on day one.

  • Marketing of listings and lead generation. Helps bring more traffic and leads to available units.

  • Customer relationship management software. Keeps prospect and tenant follow-ups organized.

  • Time management across tours and follow-ups. Helps balance tours, inquiries, and follow-ups.

  • Ethical judgment in applying leasing regulations. Supports fair leasing practices.

Use these skills as tie-breakers between candidates who are equally strong on the essentials. Never screen out candidates who can learn them on the job.

Which competencies predict success as a leasing consultant?

The essential competencies are Communication and Leadership Potential.

  • Communication. Explains property features clearly to prospects.

  • Leadership Potential. Brings influence and motivation to persuade prospects and move them toward signing.

Empathy and Learning Agility are optional. Empathy helps with tenant concerns, and Learning Agility helps with tracking market changes.

What AI skills does a leasing consultant need?

A leasing consultant should use AI to speed up listing content, prospect follow-up, and market research, so more time goes to in-person sales work.

AI fluency for leasing consultants is helpful. AI tools can speed up writing listings, replying to inquiries, and summarizing market data, but the in-person sales work stays human-led. Check every AI output for accuracy and fair housing compliance before it reaches a prospect.

  • Listings and posts. Draft and refine property listing descriptions and social media posts, then check them for accuracy and fair housing compliance.

  • Prospect follow-up. Generate personalized follow-up emails and text messages to prospects after tours.

  • Market data. Summarize local rental market and competitor pricing data to support pricing and marketing decisions.

How do you assess leasing consultant candidates with Bryq?

Bryq measures all the essential skills and traits for a Leasing Consultant in one integrated candidate profile: cognitive ability, personality traits, soft and hard skills, including AI fluency. Bryq builds an ideal profile for the role and matches candidates against it.

All Bryq assessments are validated by I/O psychologists. Profile Fit is independently bias-audited under New York City Local Law 144 (code4thought, April 2026). The AI Fluency Assessment is built on peer-reviewed and subject-matter expert research. A person makes every hiring decision.

Leasing Consultant job description template

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Leasing Consultant

About [Company name]

[Add a short description of your company.]

About the role

The Leasing Consultant handles all aspects of leasing rental properties, from marketing listings and conducting tours to closing rental agreements and supporting current tenants. The role keeps units occupied and tenants satisfied, which directly affects a property’s revenue.

Responsibilities

  • Provide information about our properties to prospective tenants.

  • Conduct tours of available properties, showcasing features and amenities.

  • Guide prospects through the application process and close rental agreements.

  • Answer questions and address concerns of current tenants.

  • Maintain knowledge of the local rental market and competitor properties.

  • Develop and implement marketing strategies to generate traffic and leads.

  • Handle administrative duties related to property leasing.

Qualifications

  • High school diploma; a degree in real estate or a relevant field is a plus.

  • Previous experience as a Leasing Consultant or in a similar role.

  • Knowledge of leasing regulations and property management.

  • Strong sales skills and a customer service attitude.

  • Excellent communication skills and a professional demeanor.

  • Proficiency in relevant computer applications and software.

  • A real estate license may be required.

Skills and competencies we look for

  • Selling and closing rental agreements

  • Customer service and tenant support

  • Building relationships with prospects and tenants

  • Handling applications and leases accurately

  • Working effectively with AI tools

  • Clear communication

  • Influence and motivation to move prospects toward signing

Working with AI

  • Use AI to draft listing descriptions and social media posts, and check them for accuracy and fair housing compliance.

  • Use AI to draft personalized follow-up messages and summarize local market and competitor pricing data, and review the output before using it.

What we offer

  • [Salary range]

  • [Benefits]

  • [Work location and arrangement]

Equal opportunity

[Add your equal opportunity statement.]

Frequently asked questions

A leasing consultant needs sales and closing skills, customer service, relationship building, administrative handling of applications and leases, and AI fluency.
Communication and Leadership Potential matter most. They help a leasing consultant explain features clearly, persuade prospects, and move them toward signing.
Yes, AI skills are helpful. AI can speed up listings, follow-up messages, and market summaries, while the in-person sales work stays human-led.
Use Bryq to measure cognitive ability, personality traits, soft and hard skills, including AI fluency, in one candidate profile matched against the ideal profile for the role.
No. Marketing, CRM software, time management, and ethical judgment add value, but they are not needed to do the job on day one.
A leasing consultant needs sales and closing skills, customer service, relationship building, administrative handling of applications and leases, and AI fluency.
Communication and Leadership Potential matter most. They help a leasing consultant explain features clearly, persuade prospects, and move them toward signing.
Yes, AI skills are helpful. AI can speed up listings, follow-up messages, and market summaries, while the in-person sales work stays human-led.
Use Bryq to measure cognitive ability, personality traits, soft and hard skills, including AI fluency, in one candidate profile matched against the ideal profile for the role.
No. Marketing, CRM software, time management, and ethical judgment add value, but they are not needed to do the job on day one.
A leasing consultant needs sales and closing skills, customer service, relationship building, administrative handling of applications and leases, and AI fluency.
Communication and Leadership Potential matter most. They help a leasing consultant explain features clearly, persuade prospects, and move them toward signing.
Yes, AI skills are helpful. AI can speed up listings, follow-up messages, and market summaries, while the in-person sales work stays human-led.
Use Bryq to measure cognitive ability, personality traits, soft and hard skills, including AI fluency, in one candidate profile matched against the ideal profile for the role.
No. Marketing, CRM software, time management, and ethical judgment add value, but they are not needed to do the job on day one.

You can explore more job profiles on Bryq.

Assess your next Leasing Consultant with Bryq

Book a demo to see how Bryq helps you assess sales, customer service, and AI fluency in one candidate profile.

Author

The Bryq I/O Team

Bryq’s I/O Psychology Team is a group of industrial-organizational psychologists who design and validate the science behind our assessments. They write about what research says on hiring, skills, personality, and performance, and how HR leaders can apply it to make fairer, evidence-based decisions.

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